Designing Collaboration with Dr Julian Day.

Learn how to design collaboration in your team and organisation

With this Designing Collaboration course you will gain a deep understanding of the theory underlying collaboration and conversation design. You will be equipped with the Systemic Collaboration methodology and framework for designing the conversations necessary to facilitate collaboration in any team or group situation.






Skill level




Total Duration


Fundamentally our teams and organisations are a system of conversations. The success of your teams and organisation depends on the quality of these conversations, on your ability to collaborate. In this online course, you will learn how to design and facilitate intelligent conversation for productive collaboration. Collaboration is approached and seen as a soft skill that focus primarily on personal mastery and interpersonal skills. While these soft skills are important, it can be limiting and often not sufficient to ensure collaboration. In this course, we provide you a unique perspective and theoretical lens into collaboration as a conversation system. We offer you a deep insight into the theory of collaboration and a practical methodology that gives you a hard skill in collaboration design – Systemic Collaboration. 

You will learn a practical methodology for diagnosing dysfunctional collaborations and designing productive collaborations that accelerates the agreement necessary to manage in challenging situations. To ensure value add, we can embed the learning via a structured action learning application relevant to you and your organisation.

This course is made up of videos lessons and short quizzes to ensure you embed learning. You have an opportunity to hone practical learning by doing an application in real situations that are important to you. We will provide you with personalised feedback to accelerate your learning and skill development.

Completing this course will help you to:

Who is this course for?

For anyone whose success depends on getting diverse people to work together productively. This course is for people who are disenchanted with current approaches and frameworks for collaboration, team performance and organisational success. For those looking for practical and robust methodologies, frameworks and tools for deliberately managing effective collaborations that boost collective intelligence for improved problem-solving, decision-making and execution. Specific audiences that will benefit:

Learning path

Learn about the fundamental role conversation plays in human collaboration and why the aim of collaboration is to speed up shared learning. 

Deepen your understanding of representation and how it impacts conversation design and facilitates and speeds up shared learning. 

Discover all the things to think about when designing intelligent learning conversations. 

You will learn a reliable and practical framework, developed by Dr Julian Day, you can use whenever you need to design a conversation. 

Gain a practical understanding of facilitation and how to use the conversation design methodology and framework in practice. 

You will learn about collaboration networks and how to reorganise or redesign them to bring about rapid change in dysfunctional situations.

Gain insight and develop an understanding of how collaboration is a system of interconnected conversations. This build the foundation for more indepth and complex case studies in the remaining lessons. 

Deepen and expand your learning on collaboration as a system of interconnected conversations and apply these to more strategic and mission-critical situations that require change.

Learn how to prevent project failure in the messy reality of organisational life and how to facilitate successful projects through conversation design and collaboration.

Consolidate a comprehensive method for conversation design and learn key insights designers should always remember in order to be a successful collaboration practitioner.

What people are saying

HUGE fan of Dr Julian Day’s work and courses. I had the opportunity to study his approach whilst working with Old Mutual. At the time it was one of those fabulous moments of epiphany: a real game-changer, and it has since been an invaluable part of my toolset as a facilitator. Highly recommended to anyone who wants to get “unstuck”.
Liz Dewing
Magnetic North Facilitation, Managing Director
More courses

You might also be interested in


Systemic Stairway: Manage Collaboration

In this course, you will learn the Systemic Stairway™ methodology, tools and techniques for managing collaborations that boost the collective intelligence of any team or group and enable them to rapidly identify and agree on key priorities in their problem-solving, decision-making and execution processes in a wide variety of strategic and operational situations.

« » page 1 / 5

Want to stay in the know?

Sign up for our newsletter and receive new insights, updates and offerings.


Get Started


contact us