Self-study online courses with Dr Julian Day

Develop a practical capability to design, manage and facilitate productive collaboration in the messy reality of work and life

Designing Collaboration

Systemic Collaboration

Whether we are aware of it or not, collaborations have designs, some more productive than others. Systemic Collaboration is a practical methodology that enables you to design and facilitate intelligent collaborations for unique situations, projects or organisational initiatives that you need to manage.

Learn the practical theory that underlies the Systemic Collaboration methodology. You will be introduced to the idea that collaborations in our organisations and projects are conversation networks that can be diagnosed. 

Deepen your understanding of the representation spectrum and why it is so important for facilitating intelligent and productive collaboraton. 

You will be introduced to a notation for conversation design and appreciate all the things to think about when designing intelligent learning conversations. 

You will learn how to facilitate learning conversations and you will be introduced to a consolidated framework for managing learning conversations. 

Learn about small-world networks and understand how collaboration networks can suddenly become manageable. 

You will learn guidelines for designing cognitive environments that help resolve representation crises  necessary for intelligent collaboration. 

Appreciate a paradigm shift where we begin to understand collaboration as a system of interconnected conversations.

Deepen and expand your understanding of the Systemic Collaboration methodology.  Appreciate a comprehensive and detailed representation of the methodology. 

Learn how to use the Systemic Collaboration methodology in complex situations, especially its impact on organisational effectiveness. Learn how to prevent project failure in the messy reality of organisational life and how to facilitate successful projects through conversation and collaboration design.

Learn how to implement and embed collaboration systems practically in your organisation.

Managing Collaboration


The Systemic Stairway® is reusable collaboration design that I use as a professional facilitator for the bulk of my work. It will enable you to enter messy, unstructured, complex situations and make sense of them rapidly, create executable decisions and secure commitments necessary to “get things done”.

Lesson 1 reconnects you with the fundamentals of everyday management and introduces you to the basic principles and vocabulary of systemic management.

Lesson 2 deepens your understanding of systemic management, gives you a practical tool for finding priorities collaboratively, and how to use these priorities to create high impact decisions that bring about positive change.. 

Lesson 3 shows how to initiate productive collaboration and reach agreement even in complex situations where there may be multiple perspectives, differences of opinion and even conflict. 

Lesson 4 provides you with practical tools and a practical example of using the full Systemic Stairway methodology to improve individual performance. You will see practical facilitation of the methodology in action. 

Lesson 5 shows how to “get things done” via an execution model that emphasises a rigorous approach to commitment management. You will learn a practical approach for converting decisions into solid, thoroughly thought through commitments necessary to bring about positive change.

Lesson 6 shows how to facilitate productive collaboration in a group situation. You will see a practical example of using the Systemic Stairway to facilitate shared learning, agreement on priorities, and shared belief in high impact decisions. 

In this lesson, you will learn the importance of rethinking assumptions necessary to boost creativity in decision-making. You will learn an approach for challenging common sense and provoking mind shifts necessary for bringing about positive change in challenging situations.

In this lesson, we delve into project execution and how to “get things done” collaboratively. You will learn how to facilitate collaborative change projects. 

Lesson 9 strengthens systemic management practice by connecting management to ongoing action learning. It emphasises that good managers are quick learners, and the importance of reflection and feedback in the action learning cycle.   

Lesson 10 consolidates a comprehensive framework for facilitating collaboration in complex situations. It shows the 7 questions facilitators should ask to facilitate the Systemic Stairway methodology in virtual and in-person group situations

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Facilitating Collaboration


This advanced training course will appeal to people who want to offer a facilitation service within their organisations. It emphasises the practicalities of facilitating small and large group collaborations using the Systemic Stairway methodology and is a pre-requisite for people who want to train the Systemic Stairway.

The purpose of lesson one is to bed down the theory that underpins the systemic stairway methodology. This involves a paradigm shift from viewing the Systemic Stairway® methodology as a process towards understanding it as a conversation system.

The purpose of lesson two is to bed down the fundamentals of facilitation in complex situations and to link them directly to the systemic stairway methodology and the action learning cycle that underpins it.

The purpose of lesson three is to learn how to initiate collaborative projects and set them up for success. You will learn how to ensure that you are correctly commissioned as a facilitator in complex situations.

The purpose of lesson 4 is to gain a practical understanding of how to use the systemic stairway as a problem-solving tool. You will gain practical insight into how to coach an individual in a one-on-one situation.

The purpose of lesson 5 is to gain a practical understanding of how to use the Systemic Stairway® to enhance performance management, and in the process to deepen our understanding of facilitation in complex situations.

The purpose of this lesson is to show that theories are practical and help us in our everyday work and lives, and how the systemic stairway helps us to build practical theories.

The purpose of this lesson is to delve deeper into some of the things that you have to think about when you are facilitating collaborative group sense-making. This lesson will give practical guidance on designing group collaboration sessions.

The purpose of this lesson is to give you guidance on making executable decisions in a group setting.

The purpose of this lesson is to explore some ideas and techniques for building creativity into the decision-making process.

The purpose of this lesson is to get an understanding of all the nitty-gritty details that you need to think about when you design your workshops.

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